Seavo Nautiq – Privacy Policy & Terms

Seavo Nautiq respects your privacy and is committed to protecting your data. This Privacy Policy explains how information is handled on this website and in the Seavo Nautiq platform while the platform is in beta and under active development.

1. This Website

seavonautiq.com is a set of static pages hosted by domene.no. It sets no cookies, runs no analytics and carries no advertising or tracking script. The only thing it keeps in your browser is the language you choose, so the page opens in it next time. Nothing you do here is reported to us, and reading this site creates no account.

The rest of this policy describes the platform itself – what it holds once a vessel has given you access.

2. Where Your Data Is Held

Almost everything the platform holds now lives in a hosted database:

• A hosted database. Accounts, organisations, vessels, crew membership and access rights, the crew register and its personal files, certificates, documents, inventory, orders, maintenance, voyages, cargo, reports, research and Crew Box entries are stored in a Postgres database hosted by Supabase, and are shared with everyone your organisation has given the matching access.
• Private file storage. Photographs, scanned papers and attachments are held in private storage areas beside that database. Section 7 explains how they are reached.
• Your browser. Your preferences – language, theme, the vessel you last chose, your notepad, table settings – stay in that browser’s local storage, along with a small amount of working data that has not moved across yet. Local data stays on the device it was entered on.

The move out of browser storage is nearly complete, so where a given entry lives may still change between releases.

3. Personal Information

How much personal data the platform holds about you depends on how far your vessel has filled in your record. At the least it is an account; at the most it is a seafarer’s full file.

Your account. Your email address and password, handled by Supabase Auth. Passwords are stored only as a hash and are never visible to us.

Your crew membership. Your name, your rank or position, the organisation and vessels you have been given access to, and what you are permitted to do on each.

Your personal file. Where a vessel keeps a crew register, that file may hold your address, nationality, telephone number, date and place of birth, gender, national identity number, passport number and expiry, seafarer identity number, bank account number, the airport you travel from, and a photograph of you. It is readable only by you and by those holding the personal-file permission – normally the Captain and the Chief Mate.

Next of kin. The name, relationship, telephone number, email address and home address of the people to contact about you. These are details about somebody who is not a user of the platform: record only what that person would expect a ship to hold, and tell them it is held.

Certificates and company documents. Your certificates with their issuer and expiry dates, and documents the vessel files for you. You can read your own; by construction you cannot change them.

Your name against your work. Entries you create – stores drawn, tasks raised, jobs assigned, reports written – carry your name.

Organisation records may also carry a company name and registration number, and vessel records a name, call sign and IMO number. Those identify a business and a hull rather than a person, but the same access rules protect them.

This information is used only to identify you, to decide what you may see and do, to produce the crew and port paperwork a vessel has to file, and to communicate with you about the platform. It is not used for advertising or profiling, and it is never sold.

4. Your Private Vault

The document vault is yours, not your employer’s. What you put there belongs to your account rather than to a vessel: nobody else can open it, no administrator can read it, and it follows you if you leave the organisation. Sea-service records and salary documents can be kept only there.

A vault document becomes visible to somebody else only when you share it with them by name, and only for as long as you leave that share in place. Deleting your account deletes the vault with it.

5. Health and Other Sensitive Documents

Seavo Nautiq does not ask you for health information and keeps no medical record. A medical certificate, a vaccination card or a fitness declaration can be filed as a document – in your private vault, or in the company section by whoever keeps the crew register. Stored that way it is a file with a title and an expiry date: its contents are not read, indexed or searched by the platform, and it is reachable only by the people described in sections 3 and 4.

Health documents are sensitive personal data in law. File one only where it is genuinely needed, and prefer the private vault where the vessel does not have to hold it.

6. Activity Log

The platform keeps an append-only activity log. It records administrative actions – granting access, changing a role, removing a member, viewing the platform as another user – alongside changes to the records a vessel is accountable for, and a small number of account events: signing in and out, changing or resetting a password, exporting data, and opening or exporting the log itself. Each entry names who acted, what they did and when.

The document archive keeps its own transfer log. Downloading or printing a document is recorded against that document, because taking a file off the ship changes nothing in the database and would otherwise leave no trace at all.

Neither log can be edited or deleted through the platform by anyone, administrators included. Section 11 explains what that means for a deletion request.

7. Images and Documents

Every file you upload – crew photographs, certificate scans, vault and company documents, inventory and order images, disposal and research photographs, maintenance attachments, vessel and fleet documents – goes into a private storage area. None of them has a public address. A file is delivered through a short-lived link issued at the moment you open it, and only to someone whose access already allows them to see the record it hangs on.

8. Third-Party Services

Seavo Nautiq does not sell personal data and does not share it for advertising or analytics. There is no advertising network, no analytics tracker and no third-party cookie on this website or in the platform. Data reaches only the services needed to run it:

• domene.no – hosting for this website. Their server keeps the ordinary web logs any host keeps.
• Supabase – database hosting, authentication, private file storage, and account email such as password resets.
• Resend – delivery of invitation email. An invitation carries the recipient’s email address, the organisation or vessel inviting them and a link. Nothing else about your operation passes through it.
• Telegram – only where your vessel chooses to use the Crew Box bot. Messages you send to the bot pass through Telegram under Telegram’s own privacy policy, and the bot records your Telegram user ID and the name you give it so later entries can be attributed to you. Vessels that do not use the bot share nothing with Telegram.

The CloudFish assistant runs entirely inside your browser, against knowledge bundled with the application. Your questions are not sent to us or to any external service, and no artificial-intelligence provider receives your data.

9. Data Storage & Security

• Access to the hosted database is enforced by the database itself: every request is checked against your organisation and your permissions, so an account cannot reach another operator’s vessels.
• Accounts are created by invitation. There is no open sign-up into an existing organisation.
• Personal files, crew documents and the private vault are protected by the same mechanism, with narrower rules. A share you have not made does not exist, and a permission you have not been granted cannot be worked around from the browser.
• Data held in your browser is under your control and your responsibility. Clearing browser data, or moving to another device or browser, may lose it permanently.
• Reasonable technical measures protect platform access, but the beta version is provided without guaranteed availability and without security certification.

10. Live Testing & Development

Seavo Nautiq is developed and tested with live vessels. That has consequences worth understanding before real operational data goes in:

• The developer can reach data in the hosted database, personal records included, where it is necessary to investigate a fault, restore a damaged record or support a vessel, and for no other purpose.
• Database structures change as development continues. A migration may alter, move or remove a field, and data can be reshaped or lost in the process.
• Test environments and test organisations may be reset or deleted without notice. Nothing entered for testing should be assumed to survive.
• Backups are not guaranteed during beta. Keep an independent copy of anything you cannot afford to lose.

11. Retention & Deletion

Data is kept for as long as your organisation uses the platform. You may ask us to correct or delete your personal data at the address below, and you may export your operational data from the platform at any time.

Different records have different lifetimes, and the difference matters:

• Your personal file, your next of kin, your certificates and the documents the company filed for you belong to a posting on a vessel, and go when that posting does.
• Your private vault belongs to your account, and is deleted with it.
• Removing your account detaches your name from the activity log but does not erase the record that an action took place, because that log is append-only by design.
• Entries you created – a store drawn, a job raised, a report written – stay with the vessel, being that vessel’s operational history rather than yours alone.

12. Your Rights

You may request access to the personal data held about you, ask for it to be corrected, ask for it to be deleted subject to section 11, or object to how it is handled. Requests go to the address below. If you believe your data has been handled improperly, you may complain to your national data protection authority.

13. Who Decides What Is Held About You

Your employer or vessel operator decides what goes into your crew record, who on board may see it, and how long the vessel keeps it. Seavo Nautiq provides the platform that holds it and acts on that operator’s instructions. Ask your vessel about what is recorded about you; ask us about how the platform stores it, or where the vessel cannot answer.

14. Beta Disclaimer

This platform is in beta. Features may change, data structures may be modified, and data loss may occur.

15. Contact

Seavo Nautiq is provided by Seavo Nautiq Øren, org. nr. 838 549 292, Stølagjerdet 6A, 6856 Sogndal, Norway, which is responsible for the personal data this website and the platform itself hold.

For privacy-related questions:
support@seavonautiq.com

By accessing or using Seavo Nautiq, you agree to the following terms.

1. Beta Use and Live Testing

Seavo Nautiq is provided as a beta service for evaluation and testing. The platform may contain bugs, incomplete features and interruptions, and it is being tested with vessels in live operation while it is still being built.

Features may be added, changed or withdrawn without notice, and the way data is structured may change with them. Where a change cannot preserve existing entries, they may be altered or lost.

2. Access & Cost

• Seavo Nautiq is not sold as a subscription. There are no plans, no pricing tiers and no payment is taken through the platform.
• Access is agreed directly with a vessel or operator, and is granted by invitation to a named organisation. There is no open sign-up into an existing organisation.
• Access granted for testing is granted at no charge, for as long as the arrangement lasts, and may be withdrawn or changed with reasonable notice.
• Your account belongs to you. Do not share credentials, and tell us if you believe the account has been compromised.

3. User Responsibility

You are responsible for:

• Verifying the accuracy of entered data
• Maintaining backups if data is critical
• Using the platform as a support tool, not as the sole source of operational or safety decisions

Seavo Nautiq is not a certified safety or compliance system.

4. Crew Personal Data

The platform can hold identity documents, bank details, next-of-kin contacts and health papers. Where your organisation records those, it decides what is collected and who may see it, and it is responsible for having a lawful reason to hold it. Three things follow from that, and they are conditions of use rather than advice:

• Grant the personal-file and document permissions to the few people whose work needs them, and review those grants when somebody changes role.
• Enter next-of-kin details only for people who know the ship holds them, and keep them to what a ship would need in an emergency.
• A crew member’s private vault is theirs. Do not require its contents as a condition of employment; ask for the document itself, into the company section.

5. Availability & Support

• The platform is developed and maintained by a single developer
• Support is provided on a best-effort basis
• No guaranteed response times or uptime are provided during beta

6. Data, Backups and Resets

• No backup, retention period or recovery guarantee applies during beta. Keep an independent copy of anything you cannot afford to lose.
• Test environments and test organisations may be reset or deleted without notice.
• The developer may access data held for your organisation where it is necessary to investigate a fault, restore a damaged record or provide support. The Privacy Policy sets out how that data is handled.
• You may export your operational data from the platform at any time, and we suggest doing so before any significant change is released.

7. Limitation of Liability

Seavo Nautiq is provided “as is”, without warranties of any kind. The developer is not liable for:

• Data loss
• Operational decisions made using the platform
• Indirect or consequential damages

8. Termination

Access may be suspended or terminated if the platform is misused or abused, and either side may end the arrangement at any time. On termination your organisation may request an export of its data before access is closed.

9. Changes to These Terms

These terms will change as the platform does. The effective date above marks the current version, and continued use after a change means you accept it.

10. Governing Law

These terms are governed by Norwegian law and applicable European law, and nothing in them removes a right you have as a consumer or as a data subject where you live.

11. Contact Information

Seavo Nautiq Øren, org. nr. 838 549 292
Stølagjerdet 6A, 6856 Sogndal, Norway
support@seavonautiq.com